Orders Management

Automatic Refunds

Estimated reading: 2 minutes

Refund from WooCommerce

You can process automatic refunds for credit card transactions directly with this plugin and updated WooCommerce without a login into your Authorize.Net dashboard. refunds can be processed directly from your WooCommerce admin panel.

You can do both partial and total refunds, For a partial refund select the Refund with Credit Card and process the refund to create an order note to the amount that was refunded via payment gateway. Also to use the total refund the refund amount will be added to an order not but the order status will also be updated. If the amount of total is completely refunded by the gateway then the status will be changes to refunded and additional note is added for the status change. With this feature you can process the transactions completely inside the WooCommerce.

If you want to process an automatic refund then Refund via Credit Card option is required to be used for creating a refund. It will send information about refund to the payment gateway to start the process.

If the transaction is authorized but not captured yet, or the transaction has not captured by still not settled in payment gateway then it will be voided, Not refunded.

Note that “Refund via Credit Card” can be something else like “Refund via {Gateway Name} incases where you have changed the payment gateway title.


Refund Issues

You may find this error on processing automatic refund,

Oops, you cannot partially void this order. Please use the full order amount.

This means that you’re trying to perform a partial refund, but the charge has not been settled (typically when you try to refund within a day of the purchase). The plugin tries to void this order since the funds have not been transferred (to cancel the order instead of refunding it), but most payment gateways do not permit partial voids.

Please wait until the charge has settled (about one day after the charge was made) to refund this transaction.

EASY ACCESS